How to Install?

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Frequently Asked Questions

  • What is the height between the platforms?

    Toggle answer for What is the height between the platforms?

    The spacing between each platform is about 16"

  • How much weight can each platform hold?

    Toggle answer for How much weight can each platform hold?

    The recommended maximum weights for each platform are: Bottom tier: 44lbs / 20kg Second tier: 33lbs / 15kg Third tier: 20lbs / 9kg Fourth tier: 15lbs / 7kg Top tier: 11lbs / 5kg

  • What is the width of each platfrom?

    Toggle answer for What is the width of each platfrom?

    Our Celebration Tree has an overall product width of 40" / 1m at the base (including the garland). The five platforms range in width from 34" / 86.5cm (bottom) to 10" / 25.5cm (top) (excluding the garland which extends out 3.9" / 10cm on each side of the platform).

  • How many village houses can the tree hold?

    Toggle answer for How many village houses can the tree hold?

    We have received feedback from customers that the tree can hold a total of 15-20 village pieces placed across the 5 platforms.

  • How long will it take to assemble a Celebration tree?

    Toggle answer for How long will it take to assemble a Celebration tree?

    We recommend allowing 30 minutes and having 2 people work together to assemble your Celebration tree. We include a printed set of thorough instructions in the box where you can also scan a QR code to be taken to a step by step assembly video.

  • How heavy is the box that my Celebration tree will come in?

    Toggle answer for How heavy is the box that my Celebration tree will come in?

    The Celebration tree is packed flat for efficient delivery, however it is still a heavy parcel and we recommend having assistance to move the tree. The overall weight of the packed tree is approximately 59lbs / 26.5kg.

  • How quickly will my order arrive?

    Toggle answer for How quickly will my order arrive?

    During peak times (October - December), we aim to fulfil orders within 48-36hrs for in-stock items, so you should receive your order within 7-10 business days. Whilst we aim to fulfil and deliver orders as quickly as possible, please donā€™t leave it until the last minute! During off-peak times (January - September), we are able to fulfil orders within 24-48hrs for in-stock items, so you should receive your order within 7 business days.